Privacy policy

Last updated: July 2026

At Caventra, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit shopcaventra.com or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number (if provided)
  • Payment information (processed securely by third-party payment providers)
  • IP address
  • Browser and device information
  • Shopping activity on our website

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional emails (only if you choose to receive them)

Payment Information

Payments are securely processed through trusted third-party payment providers.

Caventra does not store your complete credit card or payment information.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic
  • Measure advertising performance
  • Deliver more relevant advertisements

You can manage or disable cookies through your browser settings at any time.

Analytics & Advertising

We may use analytics and advertising technologies provided by trusted third parties, including:

  • Shopify
  • Meta (Facebook & Instagram)
  • Google Analytics (if enabled)

These services may collect anonymous information about your interactions with our website to help us improve our products and advertising.

Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted service providers when necessary to:

  • Process payments
  • Ship your orders
  • Operate our website
  • Provide customer support
  • Comply with legal requirements

These providers are required to protect your information and use it only for the services they perform.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.

However, no method of transmission over the internet can be guaranteed to be completely secure.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Object to certain data processing activities
  • Withdraw marketing consent at any time

To exercise these rights, please contact us.

Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Email: sm.contact.team@gmail.com